Star Program

The Security Talent Awards & Recognition (STAR) program was designed to enable a culture of appreciation that fits our work environment while bringing value to the department and allowing Security Services people managers from Blackstone Consulting, Inc., and Allied Universal to showcase the great work and impact security teams have in the care experience.

Security talent awards & recognition program

Security Services STAR Program Professional of the Year Award
Awarded to selected team members nominated for demonstrating consistent high performance and continuous improvement for their customers and in service delivery.

Security Services STAR Program Life Saving Award
Awarded to individuals who, while serving in any capacity with the department, performed extraordinary life-saving measures, preventing loss of life.

Webb Long

Healthcare Protection Officer - Richmond, NCAL

01/04/25 at about 1335 hours, Security was flagged down by the driver in the roundabout stating his girlfriend was unresponsive. APO Webb Long observed a female slumped over in the passenger seat unresponsive. They noticed the females’ lips and eyes were bluish and recognized this as a medical emergency.

A nurse assist was called, however, after about three minutes had passed with medical response, APO Long, along with other officers decided to remove the female from the vehicle, lay her down on the concrete, perform a head tilt chin lift to sustain and maintain an open airway till medical staff could arrive. Medical staff arrived to assist and determined the female was pulseless. With the help of security and clinical staff working together, they were able to lift this patient (300+ pounds) onto a gurney and rush her into the ED where CPR was performed, and the patient was able to be revive. It is clear, the actions of these officers contributed to saving the life of this female. I would like to nominate Lead Officer Webb Long for the STAR Life Saving Award.

Robert Morris

Healthcare Protection Officer - Antioch, NCAL

Officer Morris helped a member get into the ED from the ED driveway who was experiencing a heart attack.

2024 & 2025 Awardees

Security Services STAR Program On-the-Spot Award
Awarded to staff members recognized by a manager, colleague, visitor, member, patient, or external department staff for their great service.

Anthony Shimek

Project Manager - Remote, National

Anthony played a pivotal role in the success of the BCI Transition pilot, demonstrating exceptional dedication before, during, and after our on-site activities. His commitment to excellence is evident in his consistent efforts to go above and beyond his basic duties, ensuring the highest quality of service.

Carlos Guzman

Sr. Manager, Change Management & Communications - Remote, National

Carlos's exceptional customer service has earned him positive feedback from managers, colleagues, and BCI staff. His willingness to assist his teammates and share his expertise makes him an invaluable team player.

Mia Odell

Project Manager - Remote, National

Mia was instrumental in the success of the BCI Transition pilot, demonstrating exceptional dedication before, during, and after our on-site activities. Her commitment to excellence is evident in her consistent efforts to go above and beyond her basic duties, ensuring the highest quality of service.

Mia's outstanding customer service has earned her positive feedback from managers, colleagues, and KP/BCI staff. Her willingness to assist her teammates and share her expertise makes her an invaluable team player.

2025 Quarter 1 Awardees