Star Program

The Security Talent Awards & Recognition (STAR) program was designed to enable a culture of appreciation that fits our work environment while bringing value to the department and allowing Security Services people managers from Blackstone Consulting, Inc., and Allied Universal to showcase the great work and impact security teams have in the care experience.

Security talent awards & recognition program

Security Services STAR Program Professional of the Year Award
Awarded to selected team members nominated for demonstrating consistent high performance and continuous improvement for their customers and in service delivery.

Security Services STAR Program Life Saving Award
Awarded to individuals who, while serving in any capacity with the department, performed extraordinary life-saving measures, preventing loss of life.

Bryon Garrett

Healthcare Protection Officer - Richmond, NCAL

About 1400 hours, APO Brendan Nugent and HPO Bryon Garrett responded to the “Richmond Assist” in the roundabout area outside the main entrance of the Emergency Department. The patient, a 70-year-old female was unresponsive in the vehicle and clinical staff requested assistance. APO Nugent and HPO Garrett were able to remove the patient from the vehicle and place her in a wheelchair. The officers quickly rushed the patient into the ED where CPR was initiated for about 15-minutes which resulted in the patient being revived. Due to their quick response and efforts, the patient is now recovering and should make a full recovery. Both APO Nugent and HPO Garrett will be nominated for the Star- Life Saving Award. BCI leadership concurred with this nomination.

Raven Harper

Healthcare Security Officer - South Bay, SCAL

Thanks to her quick response on identifying the victim's location in the parking structure when the emergency phone was used.

Q2 & Q3 2025 Awardees

Q4 2024 & Q1 2025 Awardees

Security Services STAR Program On-the-Spot Award
Awarded to staff members recognized by a manager, colleague, visitor, member, patient, or external department staff for their great service.

Anthony Shimek

Project Manager - Remote, National

Anthony played a pivotal role in the success of the BCI Transition pilot, demonstrating exceptional dedication before, during, and after our on-site activities. His commitment to excellence is evident in his consistent efforts to go above and beyond his basic duties, ensuring the highest quality of service.

Carlos Guzman

Sr. Manager, Change Management & Communications - Remote, National

Carlos's exceptional customer service has earned him positive feedback from managers, colleagues, and BCI staff. His willingness to assist his teammates and share his expertise makes him an invaluable team player.

Mia Odell

Project Manager - Remote, National

Mia was instrumental in the success of the BCI Transition pilot, demonstrating exceptional dedication before, during, and after our on-site activities. Her commitment to excellence is evident in her consistent efforts to go above and beyond her basic duties, ensuring the highest quality of service.

Mia's outstanding customer service has earned her positive feedback from managers, colleagues, and KP/BCI staff. Her willingness to assist her teammates and share her expertise makes her an invaluable team player.

2025 Quarter 3 Awardees